Welcome to Uneocreations, where your satisfaction is our priority! If you’re not completely happy with your purchase due to a defect or sizing issue, don’t worry – we’ve got you covered with our returns and exchange policy.
Return Policy for Defective Products:
Bring on the returns! We happily accept products with defects, like items damaged during shipping, apparel with wonky prints, or anything with ink spillage or smudging.
Time to act: You’ve got 5 days from receiving your product to let us know if you need to return it.
Here’s how: Reach out to us at +91 9664889538 with a quick description and photo or video proof of the issue. Oh, and don’t forget to include your receipt or proof of purchase.
Remember: Custom products are super special and unique, so they’re non-returnable unless they’re defective.
Exchange Policy for Size or Fit Issues Only:
If the fit isn’t quite right, no problem! We’re happy to exchange it for you. Just make sure the item is unused and in its original packaging, and definitely hasn’t taken a dip in the washing machine.
How to swap: Give us a ring at +91 9664889538 within 2 days of getting your product. Let us know what’s up with the size or fit, and we’ll sort it out for you.
Refunds (if applicable):
We’ll give your return a once-over and let you know if your refund is a go or a no-go.
Once approved, your refund will be credited back to your original payment method.
It usually takes 5-7 number of bank working days to process the refund and credit the amount to the customer’s bank account.
Cancellation of Order and Refund:
Order second thoughts? We get it. If your item hasn’t hit the printing press yet, we can cancel it and issue a refund. But once it’s printed or out for delivery, no cancellations allowed. In that case, you can refer to our return or exchange policy above.
Shipping Policy:
We’re quick on our feet! Once your order’s confirmed, it’ll be on its way within 3-5 working days. Depending on where you are, it’ll dance its way to you within 2-10 working days after that.
Delivery: The minimum delivery time is 5 working days, and the max is 15, once your order’s confirmed.
For now, we’re only shipping within India, but who knows where we’ll go next?
Contact Us:
For more information about our returns, refunds or exchange please contact us at:
email: uneocreations@gmail.com
